Refund policy

Refund Policy

Last Updated: September 20, 2026

Thank you for shopping with Energy Fi3lds. Please review this policy carefully before completing your purchase.

All Sales Are Final

All purchases made through the Energy Fi3lds Shop are final.

Energy Fi3lds does not offer refunds, returns, or exchanges for change of mind, buyer's remorse, incorrect product selection, or failure to use a purchased product.

By completing a purchase, you acknowledge and agree to this policy.

Physical Products

All physical product sales are final.

This includes, but is not limited to:

  • Energy Fi3lds Chakra Cards

  • Card sets and bundles

  • Crystals and selenite products

  • Carrying bags and accessories

  • Printed wellness materials

  • Other physical wellness products

Please review product descriptions, photographs, sizes, contents, and other product details carefully before placing your order.

Digital Products

Due to the nature of digital products and immediate access to digital content, all digital product sales are final and non-refundable.

This includes, but is not limited to:

  • Guided meditations

  • Ebooks

  • Digital workbooks

  • Downloadable resources

  • Online courses

  • Training videos

  • Audio recordings

  • Digital bundles

Once digital content has been purchased, downloaded, accessed, or delivered, no refund will be issued.

Services, Sessions, and Experiences

Unless otherwise stated in the specific booking terms, payments made for Energy Fi3lds services, sessions, classes, workshops, virtual experiences, or other scheduled offerings are non-refundable.

Any rescheduling options, when available, will be governed by the terms provided at the time of booking.

Damaged or Defective Items

Although refunds are not offered for ordinary purchases, Energy Fi3lds wants customers to receive products in the condition intended.

If a physical product arrives damaged, defective, or materially different from what was ordered, please contact Energy Fi3lds promptly after delivery and provide:

  • Your order number

  • A description of the issue

  • Clear photographs of the product

  • Photographs of the packaging, when applicable

After review, Energy Fi3lds may offer a replacement, replacement component, store credit, or another appropriate resolution at its discretion.

Submitting a claim does not automatically guarantee a replacement or other remedy.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout.

Energy Fi3lds is not responsible for orders lost, delayed, returned, or delivered incorrectly because of an address entered incorrectly by the customer.

Additional shipping charges may apply if an order must be reshipped.

Lost or Stolen Packages

Energy Fi3lds is not responsible for packages that are lost, stolen, or misdelivered after the carrier has confirmed delivery.

Customers should contact the shipping carrier directly regarding delivery disputes and may also contact Energy Fi3lds for reasonable assistance.

Unauthorized Returns

Please do not send products back to Energy Fi3lds without prior written authorization.

Unauthorized returns may not be accepted and will not qualify for a refund.

Payment Disputes and Chargebacks

Customers are encouraged to contact Energy Fi3lds directly with any order concern before initiating a payment dispute or chargeback so that the issue can be reviewed.

Legal Rights

Nothing in this policy is intended to limit any consumer rights or remedies that cannot legally be waived or excluded under applicable law.

Changes to This Policy

Energy Fi3lds reserves the right to update or modify this Refund Policy at any time. The version posted on the website at the time of purchase will apply to that transaction unless applicable law requires otherwise.

Contact

For questions about an order, please contact Energy Fi3lds through the contact information provided on the Energy Fi3lds website.

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